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Privacy Policy

This privacy policy (“Privacy Policy”) governs how Mauji Time cafe, a product of TraWork LLP, (hereinafter referred to as the “Mauji” or “We” or “Us”) uses, collects, and stores Personal Data we collect or receive from or about you (“User”, “you”) on the Site or third-party applications while accessing the Mauji Web Portal at the Time Cafe, physically (Web Portal); and/or while placing an online order (Online Ordering Platform), hereinafter referred to as “Platforms” or “Applications,” collectively; such as in the following use cases:

 

  • When you make use of or interact with our Web Portal Platform or Online Ordering Platform

  • When you sign up for an account, log in and purchase our services and/or products

  • When you create administrators for your use of the Platforms

  • When your administrator user creates users for your use of the Platforms

  • When you make use of the platform for its intended use (e.g: to check in, to order online)

  • When you browse or visit our website or platform, https://www.maujicafe.com, https://app.maujicafe.com,

  • When you subscribe to the email list/newsletters/blog

  • When we process your job application

  • When you contact us (e.g. customer support, help, submit a request)

  • When you attend a marketing event and provide Personal Data

  • When you exchange business cards with us

  • When we use the Personal Data of our service providers

  • When we use the Personal Data of our customers

  • When you interact with us on our social media profiles (e.g., Facebook, LinkedIn, Instagram etc.)

 

The customer's IP address is logged at the time of order placement and/or checking in/signing up in the Web Portal. This is done for reasons of fraud protection.

 

In case of fraudulent orders/sign-ups/check-ins, they are identified and submitted to the appropriate authorities.

 

A customer has the right to visit the Mauji web page without supplying personally identifiable information.

The web servers merely collect the domain names and not the personal information of the customer.

 

Mauji reserves the right to collect personal information from the customer including and not limited to first and last name, telephone & mobile numbers, email address, delivery address and any other information voluntarily provided by the customer.

 

This information is collected in the event a customer

  • Visits the Cafe and signs up or  checks in into the Web Portal

  • Place an order on the Online Ordering Platform or through other platforms.

  • Enters a contest or promotional activity.

  • Participate in a survey.

  • Subscribes to the Mauji mailing list.

  • Applies for a job.

  • Submits website/app feedback.

 

Personal information collected by Mauji from any other source will be duly informed.


 

Use and Disclosure

Apart from the events mentioned above, Mauji may use the personal information collected to improve the content of the website/platforms, customize the website/platforms to the customer's preferences, communicate information to the customer, and for any other specified purposes.

Mauji may also store and process the personal information collected in order to provide products and services.

The personal information is used in accordance to the customer's benefit, including but not limited to any of the following purposes

  • Process a job application submitted by the customer.

  • Provide the customer with outlet or promotion information.

  • Process customer’s visit at the Cafe

  • Process an online order placed by the customer.

  • Determine the number of unique customers the website/platform receives on any given day.

  • Conduct reviews of the website/platforms.

  • Fulfill prizes, awards and purchases.

  • Respond to specific requests from customers.

  • Keep the customers informed of any changes to the website/platforms.

  • Conduct market research.

  • Periodically send offers and information on products and services that Mauji deems will be of interest to the customers.

 

Further information on the terms of use of personal information used during online ordering is mentioned below.

  • Additional customer information might be collected at the time of visiting the cafe, through the Web portal and/or placing an online order on the Mauji website/platform. This is done to verify customer credentials and facilitate delivery to the customer's door.

  • The online ordering platform stores information about the customers' past orders in order to enable quick re-ordering in the future.

  • On concluding an online order on the Mauji website/Platform, the customer may be prompted to associate their contact details like mobile number with their social media accounts such as Facebook, Google, etc. The customer may choose to do so for ease of future ordering.

 

Debit/Credit Card Details

Mauji does not store credit cards or any other customer payment information.

 

Third Party Disclosure

Personal information submitted by a customer to Mauji may be disclosed to a third party such as mailing agencies employed by Mauji to provide services, to meet the purpose for which it was submitted;

 

  • If the customer has provided express consent to share the information.

  • If Mauji is required or authorized by law to disclose the information.

  • If the customer's personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes.

  • If Mauji feels the customer might like to receive information about a third party's goods and services.

 

As you access and use our services, we collect certain information from you, including but not limited to, phone number, email address, device make-details, and IP addresses. By accessing and using our services, you expressly consent to the sharing and disclosure of your information so collected, with our third-party service providers, business partners, and agents. For example, your information may be shared with third-party services to ensure fraud prevention and check out experience.

 

Access, Accuracy, and Security

Mauji will take reasonable steps to ensure the personal information collected is accurate, complete, and up-to-date.

The customer may access and request correction of any personal information concerning you at any time.

The customer may also request that personal information be deleted at any time. Any such requests should be made directly by contacting Mauji.

Mauji will take reasonable steps to protect personal information from misuse, loss, and unauthorized access, modification, or disclosure.

 

Disclaimer

It is your own responsibility to ensure that you are fully aware of all of these terms and conditions when making a purchase, accessing, browsing etc. on Mauji Platforms & Applications.

The images shown are only indicative in nature & and the actual product may vary in size, colour, etc.

Mauji reserves the right to change/modify these terms & and conditions at their own discretion anytime.

Mauji reserves the right to change any part or piece of information on this website without any notice to customers or visitors.

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